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The Pulse
Jordan Schley of New QB Clinic & “Book Banter” with Brian Webber
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The Pulse Community Podcast's debut episode features interviews with two local entrepreneurs: Brian Webber from Fireside Books and Jordan Schley of Care2Talk healthcare. The podcast, hosted by Peter McCully and Dave Graham, explores local business innovation and community connections.
Brian Webber shares insights into the local book market, highlighting the rich literary scene on Vancouver Island. He notes, "It's hard to throw a stone on the island and not hit an author or an artist." Webber discusses popular book genres, with mysteries being top sellers, and emphasizes the unique reading community in the area, which attracts diverse readers including tourists and snowbirds.
Jordan Schley presents his innovative healthcare startup, Care2Talk, which began during the pandemic as a communication platform for seniors and evolved into a virtual and hybrid healthcare service. He explains their approach: "During the pandemic, we've learned a ton of what can be done virtual, and a lot of it can be done”. Schley highlights the company's flexible approach to medical staffing and their expansion into brick-and-mortar clinics in response to community needs.
The hosts, Peter McCully and Dave Graham, bring their extensive media backgrounds to the podcast, aiming to reconnect with community members and provide an engaging platform for local stories.
The guys introduce Production Assistant Marilyn and Rockin Rhonda and her Blues band. Regular features are introduced including a contest giveaway "Where's the Tickle Trunk"?
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Sponsors on this episode include; Ian Lindsay & Associates, Thrifty Foods, M & N Mattress and Society of Organized Services.
Check out Skookum Kid's Stories, on Apple, Spotify, Amazon, iHeart, and YouTube Podcasts, as well at SkookumKids.com.
Thrifty Foods: At Thrifty Foods, we love to help nonprofits, charities, and schools. Our Thrifty Foods Smile Card Bulk Program allows organizations to immediately save up to 6 percent on the purchase of smile cards in bulk, allowing you to keep more money in your organization's pockets. Ask for details at Thrifty Foods in Parksville. A proud sponsor of The Pulse podcast with Peter and Dave.
Rockin Rhonda: Here come Peter. Here comes Dave. Oh, listen, bringing stories, making wave. No missing spinning tails in the. Podcast. K. So sweet. Laughs in the insects everywhere. What else? Sweet. Peter and Taylor, they're on the mics. All right. Join the ride. It's gonna feel just right.
Dave Graham: Here we go with the debut edition of the Pulse Community Podcast with Peter and Dave. He is Peter McCully and he. is Super Dave Graham. Oh, I haven't heard that in a while. On this episode of the podcast, we are going to be chatting with Jordan Shelley about his online health clinic, and he's opening a storefront clinic in Qualicum Beach.
Jordan Schley: During the pandemic, we've learned a ton of what can be done virtual, and a lot of it can be done. 90 percent of things can be completed, a very good use of efficient time, doctor's time as well, and then having that less wait time and overhead. It's a primary care focused in all scopes in general practice.That's how it works, and we focus on virtual. We have a clinic open up in Oak Bay, and then we'll have one open up in Holcomb.
Dave Graham: We'll also have our first installment of a series on book banter. On this podcast, we'll chat with Brian Webber of Fireside Books, and we'll find out what folks are reading.
Brian Webber: Oh man, it's hard to throw a stone on the island and not hit an author or an artist. There's so much talent around here. I'll give you an example. He's down in Victoria now. His name's Shanon Sinn. People may recognize his first book, The Haunting of Vancouver Island. He's done very well. He's operating his own small press now. So they've had some anthologies come out. He's had two of those come out. They're going to be doing more. He connects with Western Canadian authors.
Peter McCully: Technology is a wonderful thing, and it allows you to tell us what you think of the podcast on our speak to us online link. You can use your phone or your computer to speak to us in your own words, in your own voice, and you can also text us. If you have a comment on an interview, maybe a suggestion for a guest, or would like to reply to a question we might have, just click the link.
Dave Graham: Soon we'll start our weekly contests where you can win a prize that we have hidden. Actually I'll tell you right now where it is. It's in the tickle trunk. Now it's up to you to guess where the tickle trunk is. Now this is a virtual game so it could be pretty much anywhere. We'll offer up a clue and you can text or email us to have your name put in the weekly draw.
SOS: The Pulse Community Podcast is sponsored in part by the S. O. S. For more than 55 years, the S. O. S. Caring for Community at Christmas program has ensured that local children, youth, adults, and seniors experience the joy of the holidays. The thrill of finding a gift under the tree, The happiness that comes from sharing food that has special meaning. To donate to the SOS Caring for Community at Christmas program, visit SOSD69. com or call 250 248 2093.
Peter McCully: The Pulse Community Podcast is brought to you in part by M&N Mattress and Furniture Gallery. All mattresses at M&N Mattresses are made in British Columbia. The latex comes from rubberwood trees in Sri Lanka. Take the 60 second rest test at parksvillemattress. com, visit the showroom at 291 East Island Highway in Parksville.
Peter McCully: Dave, I did take the test. The rest test there one day, it lasted like 90 minutes.They brought me a coffee after I woke up. It was great. They brought me a paper.
Dave Graham: Oh, that's funny. I was going to ask what's the fastest you've ever gone in a bed. But that sounded funny. What I meant was, have you ever raced a bed? Race to bed? Mm mm-Hmm? . Oh, the bed racing thing? No. Yes. You remember that? That I don't think we do that anymore. I'm not sure. Being in the media as we have, there are all kinds of opportunities. I've gone fishing out of a hot air balloon and raced cars and gone up and all kinds of flying things. I was in a food eating contest, but that's a whole other story. But once to get involved in a bad race, it was down to Main Street, somewhere in a small town. And the radio station I was with along with a handful of others was, I guess we were late entry, so we ended up with the. That must have been rejected by everybody else. So, long story short, we ended up all winded very quickly and so far behind it was becoming embarrassing. So, we turned it into a bit of a PR jump. We had some swag with us and we walked the rest of the route handing out goods and pleased the crowd and it turned lemon into lemonade.
Peter McCully: Did the bed have one of those crazy casters like you get it once in a while with the cart at the grocery store?
Dave Graham: Yeah. Exactly to the problem, I think it was. It's not like I haven't gotten over this or anything. I mean, it was embarrassing, but all the other beds, I think they had those big bike wheels. We had these little casters that might have been an office chair reject. I don't know.
Peter McCully: Speaking of races, since you brought that up, in my career as well, I've had some crazy media races. And the craziest, I think, was an elephant race.
Dave Graham: Oh, wow.
Peter McCully: There was a small circus in town for three or four days in one of the small towns I was working at. And so they did a little race between one of the folks at the newspaper and I who worked at the radio station at the time. They gave us a stepladder and we climbed up on this elephant. There's two of us side by side and away we go. It was very strange.
Dave Graham: Here we sit at the front of a veritable team of people. We have help in putting this podcast together, of course. I think it's time to introduce one of our team members. Peter, would you do the honors?
Peter McCully: Dave, I'd like to introduce you to Marilyn. You can see her over there in Studio C, through the glass. She's in charge of all things production, which includes our green room. There's a virtual green room because some folks that appear on the podcast don't have can't actually make it into the studio. So we talked to them via zoom or some other online chat room and sometimes they're in the studio. So it's her job to get them into the studio, make sure they're comfortable, prepare them for all that is us.
Dave Graham: I don't know there's any real way to do that, but she does give it a good go. So yes, indeed, it is time for our first guest, Marilyn, who is in the green room.
Marilyn: Brian Webber of Fireside Books in Parksville is in the green room. We'll find out what folks are reading on this edition of Book Banter. Brian talks about Island authors and with Christmas coming up has a few suggestions for gift giving.
Dave Graham: Welcome to the podcast, Brian. Let's start at the beginning, how you got into this business.
Brian Webber: I've been in retail pretty much my whole life. I had a 28 year career in what I'd call large retail. So when I stepped out of that, my wife and I had some decisions to make, whether we needed to stay on the island or continue to pursue that line. So we decided we'd be crazy to leave the islands. We started looking around for small business. And as it happened, a bookstore was up for sale around that time. I've been an avid reader my whole life. And things just went from there. So we took a chance on a used bookstore that was just a few months away from shutting it’s doors, and we decided to breathe some life into it, to give it some new direction. Here we are almost eight years later, in a new location, and things are just flying along.
Dave Graham: As an avid reader then, are you pretty much in heaven here?
Brian Webber: Oh yes, it's very hard to have a bad day in a book store. Honestly,
Dave Graham: We're getting close to Christmas, I hardly need stating, but with that in mind, any books that are safe bets for gifts, or any just general suggestions?
Brian Webber: So many to choose from, but, a few that are hot right now. Definitely, in terms of local interest, we have Iona Wishaw, who's a BC bestseller, writes mystery, and she's had her latest book out and another one coming. And of course, Louise Penny, Canadian mystery author, she just released her latest title, The Grey Wolf, and that's been in the top seller list since it launched. In terms of nonfiction, you've got the author of Sapiens has Nexus out. We've got Malcolm Gladwell with Revenge of the Tipping Point. And we would have to have probably a few hours to go into even more titles, but there is just a huge amount of great titles, both fiction and nonfiction out there.
Dave Graham: I take it this is a pretty good area for readers.
Brian Webber: It is. It's an interesting dynamic. So we do have in in the Parksville Qualicum area, very avid readers. But we also have a very transient population, so we have the tourist base coming through the fall and winter. We've got Canadian snowbirds, and summertime, we've got people from all over the world coming through here. Amazingly, they're all well read, and they like picking up books while they're here.
Dave Graham: Now, I've heard the term mystery mentioned a couple of times already, is that's one of the top genres?
Brian Webber: It is. I would say that's our top genre that we sell here. Very high interest in that regard, whether it's local Canadian mystery like the two I mentioned, a lot of people like UK authors, and anywhere from hardcore crime to the very cozy end of things, like the Pumpkin Spice Cafe by Laurie Gilmore, that's really taken off this year.
Dave Graham: Are you in the know in terms of what is going to be coming down in, say, months time?
Brian Webber: Yes, and people can easily access online, whether it's through our website or going on to Goodreads or any of those sites. We got one coming out by Angela Merkel called Freedom. In the political spectrum, we got Bill Clinton with a new book coming out. And a little closer to home, Mark Carney's got a book coming out soon as well. So a launch of choices from non fiction. And fiction, of course, just all the major authors will have new stuff coming out in the next six months.
Dave Graham: How are we doing for local or regional talent in terms of authors?
Brian Webber: Oh man, it's hard to throw a stone on the island and not hit an author or an artist. There's so much talent around here. I'll give you an example. He's down in Victoria now. His name is Shanon Sinn. People may recognize his first book, The Haunting of Vancouver Island. He's done very well. He's operating in his own small press now, so they've had some anthologies come out. So he's had two of those come out. They're going to be doing more. He connects with Western Canadian authors. So whether they're Island based BC or through the prairies, he taps into that talent and they bring some short stories together. Another BC author is Bill Arnotts. He did a book on Vancouver Island, just a really quick short read, but just very well written. You meet some of the nicest people and he's definitely one of them.
Dave Graham: Hmm. So you love reading books. You're a small business owner. I imagine your spare time for reading is quite precious. What do you turn to?
Brian Webber: My lane's always been a sci fi fantasy from a very early age. I do branch out once in a while and get in a few non fiction titles, but that's the lane I stay in. Currently reading Brandon Sanderson's The Way of Kings. I've read his Mistborn series. It's interesting to see, because I started back in the 80s. It was a very narrow lane at that point, and now it's become very mainstream. Uh, fantasy has really taken off. But so has romance and the two are actually blending quite well together. So what they call romanticy books out there now, and it's one of their top categories.
Dave Graham: That's so cool. From Fireside Books, Brian Webber. Thanks for joining the broadcast.
Brian Webber: Thank you very much, Dave.
Peter McCully: It's interesting to see how many people discover book series from TV and movies these days. I was chatting with someone recently who had no idea that the popular Lincoln Lawyer TV series, I think it's in its third season now, was a best selling book series.I've read all of them. Same guy wrote the Bosch series.
Dave Graham: Lincoln Lawyer is a TV series, is it? Yes, I think I could probably work in a bookstore if this podcast thing doesn't work out. At least now I know a guy who owns one.
Peter McCully: Dave, you've been around radio stations for many years. You were the morning guy at the beach radio for a long time. Did you start broadcasting in Ontario, which of course most people know is the center of the earth?
Dave Graham: Yes, I got over that concept. I realized now right here is indeed the center of it all. I'm BC born, Island born indeed. I ended up in Ontario for a time before I completed high school. I began my broadcast career and then went here and there and then up there and then down there, and then I ended up at the Beach. Now, here we are. And Peter, I know you were a publisher of the Parksville Qualicum Beach News for many years, but really the only reason I allow you into my circle is because you are, in fact, of course, a radio guy.
Peter McCully: That's right. I started in cable television first, actually, and then went on to radio, to print, back to radio, back to print, back to radio, back to print, and now it's podcasts.
Dave Graham: Interesting. We should both have our first media exposure being a cable television. I too had that opportunity while still a kid in high school.
Peter McCully: I found out something about you that I thought was interesting when I was emailing you here earlier today. Part of your email address is DJ Graham, and I thought, DJ Graham, isn't that cute? Like he's worked his profession into his email address, right? DJj,
Dave Graham: And I can thank my father who was named James and there's the J and it was fate.
Peter McCully: I think it's obvious just from us meeting for coffee every once in a while that we both missed our connection to the community. All those groups that we've met over the years, business people, and that's why we started the podcast, The Pulse, so we can reconnect with those folks and connect them to a new listening audience.
Dave Graham: And many people are delighted to see you back in the public as well, Peter, and back connected with the community again. And of course, personally, I'm just delighted to have another chance to hang out with my pal only in a different format.
Peter McCully: Yep, it's going to be fun and informative and fun and informative. By the way, you'll find us on Facebook and Instagram as well for all those folks who like social media.
Dave Graham: Okay, let's check and see who Marilyn has waiting in the green room to talk with us.
Marilyn: Well, guys. Jordan Schley of Care2Talk is in the green room. Jordan is a native of Qualicum Beach who has been working in the healthcare field the past few years. He created an online healthcare business called Care2Talk and recently opened a private healthcare clinic in Oak Bay. Jordan plans to open another private clinic in Qualicum Beach in the spring of 2025.
Peter McCully: Welcome to the podcast, Jordan. Thanks for having me. We met some years ago when you were working in the family business, so to speak, which at the time was Quality Foods. How did you become involved in the healthcare industry?
Jordan Schley: It's definitely an interesting space to be in, especially with no health care background.
But after the company got acquired by Pattison, it was just a good opportunity to explore different ventures. In Victoria, it's a nice tech hub to get people with the investor side, technology side, and more proactive of what's happening. During the pandemic, we started up a company. We offered basically a simple one touch communication to seniors, to loved ones, and vice versa.
We saw a gap between non health care providers helping support bridging Zoom calls for video calls for seniors. At one point, there were 12 or 13 different countries calling in to Canada. It was nice to see that global connectivity on on a small scale, of course, but it was more or less. Watching seniors engage in video conversations, which was new and FaceTime is relatively new to them.
It was nice to see those reactions. And the pandemic kind of ended. Everyone came back to in person business in care communities, and that's independent living, assisted living. We had a pivot, and so we pivoted in with a good kind of healthcare team investor base into offer primary care to everyone of all ages.
But we still kept the senior component where a child can book a doctor's appointment for a month or down, maybe in the care community. So there's still that connectivity of mom or dad not doing well, let me get them a dark one then through the care at all kind of portal. We did more add ons and we still focus on the senior side, but are the bigger target is obviously the general population.
That's what kind of morphed it. And we're coming to our four year anniversaries. There's been ups and downs and hurdles and pivots, but I think we've landed in a position where primary care still seems to be. A major focus across Canada, so starting just BC, and so that's where we ended up, and we're still continuing to get feedback from customers, how to improve, and so we're trying to build this focus on patients.
They really give them the best outcomes there.
Peter McCully: So Jordan, just to go back to something you mentioned, at the start, when you were building this technology, you made it a one step, a very easy tool to use for seniors or anybody who's challenged by technology. So it was like a one step, I'm going to talk to this other person.
Jordan Schley: They're just small tablets and they're completely dumbing down. When a loved one calls in, they can see it. It bridges the call, and then either it hangs up, it just ends the call. The main family member can actually add the family members throughout their family. And so anyone now has access, can just call the tablet or see, or can just show up and down and just hit a button and a call very, very simple.
And then it eliminates all those spam calls. Some people cover their cell phones. So they only talk to two or three family members. So it eliminated that cell plan, but then So there was actually a video really controlled in a pro way so that's what started the original story of Care to Talk. So it was a senior care.
Peter McCully: So Care to Talk is an online clinic of sorts. Some might refer to it as telehealth. So can you outline how that works? Walk us through it.
Jordan Schley: If primary care, like you would have in a nurse practitioner or doctor's clinic, but can be done virtual, so during the pandemic, we've learned a ton of what can be done virtual, and a lot of it can be done. 90 percent of things can be completed, every use of efficient time, doctor's time as well.
And then having that less wait time and overhead. It's a primary care focused in all scopes, in general practice, that's how it works. And we focus on virtual. We have a clinic opening up in Oak Bay, and then we'll have one open up in Holcomb in April, May 2025. And so we'll add that kind of in person touch as well for the donor rather than looking for that hybrid model, but become very efficient when you do a virtual hybrid model instead of the in person.
Peter McCully: And the virtual hybrid model, you can chat with a doctor and get a referral or a prescription.
Jordan Schley: Yes, you can get all that stuff done and our appointments are 30 minutes long. So, but it's an in person visit. It's 30 minutes long. You, uh, you get a multiple issues too. So you don't have to pick your worst one and then re-book the next day.
Our thought is whatever issue you have. Let's work it all out now. And so if you need all these, if you have three concerns, you have to see the doctor in a year or two, let's talk about it and then re-book the next day. And so really take a proactive approach, because what typically happens now is you pick your worst thing.
And if something does come up, you may not get in around three more weeks. And if the results come back from the first thing, then you have to cancel the second thing. So it becomes a very backlog approach. We've seen it. We've caught multiple issues that when it got seen quicker, it could have been maybe next stage in someone's health treatment, which would cause actually more issues on the hospital system.
So there is something to say with multiple issues per visit from a proactive standpoint, and it does reduce some pressure on the other systems out there in the healthcare world. That's what we offer from our virtual side.
Peter McCully: And where does the medical staff come from that works on the online system?
Jordan Schley: We hire locally.We don't pay for any kind of advertising. It's based internal referral. We made our health care recruitment quite easy in a way where they tell us what they want. So if they want to work, Four hours a week, they want to work 40 hours a week, they just tell us, and then we say, what's your schedule like, they give us their schedule, and we just adopt it.
We have a good example where we have a mom on our team, she has kids, she drops her kids off at school, picks them up at school, and then has five hours a day. And so there's that clever tie braid kind of Uber model where like, what can you want? And we always just say, provide your schedule a month in advance. So life comes up, we adjust and it makes it easier to recruit folks on that side.
Peter McCully: Primarily, you're looking at customers on Vancouver Island, since this is a global business, I would imagine that you have customers, patients in other places.
Jordan Schley: We operate in Western Canada, so we can see folks from B. C. and Ontario. We put a lot of our focus on B. C. right now, just because we hear the news, we're listening to them, we just hear the stories every day, there's a health care problem, or a hospital closed, or no staff here. And so, when we get that data back, we just then target That area and our marketing does shift and really target where we're pushing it in with our clinic company, Qualcomm, we'll probably start with 500 seats in Qualcomm and pre-sell those seats and then create a wait list for folks and we'll attract people from Oceanside, Nanaimo, maybe Comox.
And so have that kind of bigger audience, but we'll focus in BC and then early next year, we'll be heavily targeting Alberta, Ontario, and just because the federal election is coming up in Ontario. So it makes sense to have it all that way.
Peter McCully: With the success of the online healthcare clinic. And now the bricks and mortar clinics in Oak Bay and one planned for Qualicum. What were the factors that pushed you in that direction to decide to open a bricks and mortar location?
Jordan Schley: I was probably the last person to go since I didn't want to get into it. Cause there is overhead. There is the pain of running a brick and mortar clinic. We built our company virtual. So to go into in person, it's harder to track people in person.
There are systems in place. And then of course. When you have a location, people will think it's just a walk in clinic. And so we just put a kind of a survey out in Victoria. We've got 3, 000 people in that area. We said, if we open a clinic, who'd opt in? And the numbers convinced to do that direction. So we never wanted to do it, but it was really the patients wanted that.
And we do have some major walk in clinics that have closed down in Victoria. Those urgent primary care clinics. I know one in Langford, you have to get there at 6am before you get your seat. If you get there at 9am, you can't get in. We just listen, and maybe that's the difference between Big companies can't be as reactive, and the same thing came up in Qualcomm.
We put some signs up on some streets, and we got phone calls. It's just this model where we don't want to focus on brick and mortar, but I think there is a need in certain communities, especially if there is partnerships in place with government bodies or cities where they help endorse it, and And we're seeing that happen right now in Colwood.
The city of Colwood, they'll put up their own private clinic for all Colwood residents. So it's going to see that come out and play in May next year. So, some good stuff coming. I believe everyone's trying different things instead of watching the newspaper, the old based bail repeats.
Peter McCully: Are people warming to the idea of a healthcare model where they have to pay an additional fee on a monthly or an annual basis.
Jordan Schley: Like having private health care insurance. It's a mixed bag. I think we're just in life, general pain for things. So with the car, doctor, dentist, physio, they're all paying for it. And so I think that we do pay an MSP. I think that's where you get the basics. If you pay an emcee, you get the basic health care and that says it's a four week, six week, you might have a doctor, might not, but you get the hospital system.
So I think that's something that you get, you don't have to pay for, but to have that kind of private primary care with patient navigator, you got support staff, you got either a doctor or a nurse practitioner, I think that's always up charging. On the personal income tax, they allow for private health care.
There is obviously a tax deduction on that side. People don't want to pay more or it's not in their budget or it doesn't work for them. But we do feel that the more people that pay for private do open up spots for people that don't. So I think there is a good mix model. Healthcare outcomes may be different because if you go into your doctor three times a year and you have some complex issues, things are going to get bashed back, not on the good side.
Peter McCully: I'm interested to know, Jordan, how the government views all of this because recently nurse practitioner clinics began popping up, which were something we didn't have until it became pretty obvious that Healthcare was in a pretty serious crisis.
Jordan Schley: The healthcare is very complex of how you negotiate, how you talk to them. It starts at your vision, value, practice of Qualcomm. Berkshire has their own, Victoria has two of them. So you have to start with them. And it's interesting because the division, their job is to find innovation technologies to help bring better healthcare as a foundation. But then once they approve it, it goes to the ministry of health to sign off and give the funding.
And there's a huge gap. We spent about nine months working with the local division here in Victoria. We had a signed contract. It was actually a great model. We did a pilot. So we spent 30, 000 on a pilot to go into a few care communities with a doctor. And they went door to door. And so they went door to door.
So the doctor would bring the medicine bag and actually do in person business. The Division of Family Practice liked it. They wanted to fund it. But then unfortunately, the deputy minister and the minister didn't, they said, we came out of your full profit. We can't support you, even though it worked in the division like this, then we had to leave.
And so the upsetting part was like, now we just dropped 200 seniors and they're your full profit, Jordan, and you don't have a brick and mortar clinic. Why build a clinic when seniors cancel 30 percent of the time? So why don't you just go to that? And that's not our department. That's another division. It was just very complex.
It depends which side of the government you're on. Conservatives believe in a model where there is a middle ground, I think, to work with private providers to collaborate, where I think the NDP and the Green are just, they just see it in a different way. It is interesting to see, and sometimes sad to see, that There's too much talent in BC, and we complain that there's no health care workers when there's so many like at one point we had 60 nerve fractures for applications, and so we shared the data with the minister and they said, can you send me the resume?
No, but just to let you know, there's talent out there. We propose, use us as the short stop and then just end us, just do a six month. And then we tried to William Slate, we talked to the MLA there, their hands were tied. They just said it has to come from Ministry of Health and everyone liked it. I think there's a good opportunity to happen or come and maybe in the new legislation, there's something that will come from it.
And maybe they work together and really focus on the people versus the red tape and politics. But. There is a ton of talent in BC.
Peter McCully: You mentioned, Jordan, that you didn't have a background in healthcare when you started all of this. I'm sure you've learned a lot of lessons as you've gone along. What were some of the real eye openers for you?
Jordan Schley: I think what was actually helpful to you is building a team. Me not having a background actually helped because I'm very open. And so if we did put patient first, You get a lot of ideas and they want patients first too, and so do I, and so it's interesting when you run a system where appointments are 30 minutes long, smaller patient panels.
You actually start building a team and let's add this now. Okay, let's do. And so me not having a background, I think it's helped me do what we're doing now, opposed to having a background. So I am the pros that do healthcare. And then you have the operations that work well together. I think the Iowa program is the opportunity that being in Canada, you can actually really make a difference, do the leverage of the talent we have and maybe tweak some things and just becoming a, an outsider in seeing what patients say and feedback that we get, we see so much result of going, That person just wasn't in the system.
It probably wouldn't make it till next year. And so you see that and you're going, how can we share that journey? I've learned is we got a long ways to go. That primary care is. I'd say just a small portion of it. Once we start getting into specialists retiring and those are doctors that are retiring that are specialists, we'll see a backlog.
We have a lot of work to do. I've tried to work in partner with government bodies and it's just interesting that they're just being open arms at this stage in our healthcare line, but. They really appreciate the folks that have leaned in and in such a small company and said, you're going in the right direction.
And so we're happy for the team we have. We're happy for the health profession we have, our investors that believe in what we're doing.
Peter McCully: Any advice for potential entrepreneurs?
Jordan Schley: It all depends what industry you do, but I think you just have to be open to ideas and listen to your users. When you always do a startup, it's always nice to have that feedback.
You start building with little costs and then you start fundraising. So being an entrepreneur, I think, Go out there, don't be scared to go their rooms and go to those events and just network. Everyone's in the same boat. So if you're in an entrepreneur and you're in the same room, you're in the same boat, you've gone through the s you've gone up the downs.
I don't have a co-founder. It's always good to start with a co-founder or a few just because it gets pretty lonely. You get nowhere to celebrate too with you have a witness. So it's this lonely space to be in, but I think, um, over time, and if you're passionate about it and just listen to your customers and, and you create something really cool.
Peter McCully: Jordan, thanks for your time. I know you're a busy guy. Thanks for being with us on the podcast.
Jordan Schley: No worries, anytime.
Dave Graham: It's wonderful to see Jordan building a successful business and helping solve some of the issues surrounding doctor shortages at the same time. Welcome news. Indeed. Hey, we'll be back after this word.
SOS: The Pulse Community Podcast is sponsored in part by the SOS. For more than 55 years, the SOS Caring for Community at Christmas program has ensured that local children, youth, adults, and seniors experience the joy of the holidays. The thrill of finding a gift under the tree. The happiness that comes from sharing food that has special meaning. To donate to the SOS Caring for Community at Christmas program, visit SOSD69. com or call 250 248 2093.
Peter McCully: Hey Dave, as you know, I like to use my imagination a little bit. And you and I are both going to get a chance to do that, not only with the Pulse podcast, but with another set of podcasts we're putting together. I'm sure anybody with young kids maybe Ages three to seven or eight will enjoy because today's children books are really podcasts. You can download them to your phone. The kids can enjoy them that way. So Dave and I are going to be bringing you a separate podcast called Skookum Kid Stories. They're delightful original stories about a boy named Peter and his Eskimo dog, Gracie. They're always finding adventure. And Dave, you've got a podcast as well.
Dave Graham: Oh yes, I do be listening for the delightful adventures of Captain Dave of the Mellow Submarine in Deep Bay. He and Larry the Lobster find excitement above and below the waterline, and I can't wait to get into this series.
Peter McCully: You'll find the Pulse podcasts and Skookum kids stories on the pulse community.ca, Skookum kids.com, as well as Apple, Spotify, iHeart, Amazon, and YouTube as well.
Dave Graham: And if you would like to contact us about suggesting guests for the podcast or to send us comments or voice messages, you'll find our contact information and links on the website and in the show notes. Being our inaugural podcast, Peter, I thought maybe I'd take a quick minute just to use the scientifically designed questions to really plumb the depths of your soul. You may answer honestly or jokingly or otherwise. We'll just rattle these off. Coffee or tea?
Peter McCully: Decaf coffee.
Dave Graham: Rock and roll or country?
Peter McCully: Southern country rock.
Dave Graham: Nice choice. If you could have a superpower, what would it be?
Peter McCully: To make money magically appear.
Dave Graham: Wow, Marvel hasn't thought of that one yet. And, although this is not the end of the questions forever, name something that remains on your bucket list.
Peter McCully: I had two on my bucket list, which I don't think one I'm gonna be able to handle, and that was, for years I always wanted to do the Ascent to Machu Pichu
Dave Graham: oh, wow.
Peter McCully: But now I'm getting old and the hips and the knees don't work as well as they used to and all of that. So, I can see somebody taking me up on a burrow maybe, but I don't think I'm going to make it on my own.The other I can do on my own and that is the Speyside Tour in Scotland of distilleries.
Dave Graham: Oh, yes. Nice choice.
Peter McCully: Thank you.
Dave Graham: All right, let's plan ahead to do this again, shall we?
Peter McCully: Yes, I think we should. Next Tuesday?
Dave Graham: Perfect.
Peter McCully: All right, Dave, let's head down to the cafeteria and see what Mabel has on the special for today.
Dave Graham: Mabel tells me that they have the 5 special on right now, and I hear it's half as good as the 10 special, and I think it's your turn to buy.
Peter McCully: Of course it is.
Rockin Rhonda: Here come Peter. Here comes Dave. Oh listen. Bringing stories, making waves. No missing spin. Tells him hot Came so laughs in insights everywhere. What a treat.